Items will be delivered within 2 - 7 days after they have been dispatched.

Express Shipping:
If you would like your order shipped sooner than the stipulated time above - please contact us at info@linova.co.za to discuss your options and relevant pricing.

Refuse Delivery:
If you refuse the delivery of a package, you’ll be charged for the return shipping.

PO Box Addresses:
We do NOT ship to PO box addresses.

International Shipping:
We currently only shop within South Africa for international purchases, please contact us at info@linova.co.za.

Shipping Claims:
We promise to find solutions to any damage that arises as a result of shipping, including part replacement and any shipping charges resulting from returns and exchanges of damaged items. We will assist customers with filing a claim in the event of a loss, theft, or denial signature. However, we are not responsible for any lost or stolen merchandise. It is the responsibility of the purchaser to contact the courier company about any loss or delivery disputes. The purchaser is encouraged to dispute any credit card charges with their credit card company for undelivered merchandise. Doing so allows time to work with the courier company, your local authorities, and insurance company regarding any matters of theft.