Please examine your order carefully upon delivery to make certain everything is in perfect condition. If you have a question or concern about your order, please contact us immediately at Our business hours are Monday - Friday 8:00am - 4:00pm CAT. We’ll arrange to get you a non-damaged item as quickly as possibly.

Proof of purchase must be supplied with the return. Please note that we will place a collection with the courier once the product is with us and has been assessed we will then be able to get back to you.

Missing Items:
If an item is missing from the order you receive, you must contact Linova customer service within 24 Hours of receiving the order, to inform us of the missing item.
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